Study of the Effect of Organizational Commitment on Employee Creativity: Mediating Role of Knowledge Sharing

Document Type: Case Study


School of Marketing Management, Liaoning Technical University, Huludao 125105, China


The paper aims to study the relationship between organizational commitment and knowledge sharing; organizational commitment and employee creativity; knowledge sharing and employee creativity; and the knowledge sharing plays as mediator role. Simple sizes of 342 respondents from 17 four and five star hotels were collected in Cambodia. In order to achieve the purposes of this study and test the hypotheses, so that structural equation model (SEM) was employed. Results revealed that organizational commitment have influence on knowledge sharing and employee creativity, respectively; knowledge sharing has influence on employee creativity; and knowledge sharing also plays as partially mediated between organizational commitment and employee creativity. The finding is to fulfill the gap of literature and empirical study.


Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211.
Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of occupational psychology, 63(1), 1-18.
Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological bulletin, 103(3), 411.
Bagozzi, R. P., & Yi, Y. (2012). Specification, evaluation, and interpretation of structural equation models. Journal of the academy of marketing science, 40(1), 8-34.
Banks, A. P., & Millward, L. J. (2000). Running shared mental models as a distributed cognitive process. British Journal of Psychology, 91, 513-531.
Biswas, S., & Bhatnagar, J. (2013). Mediator analysis of employee engagement: role of perceived organizational support, PO fit, organizational commitment and job satisfaction. Vikalpa, 38(1), 27-40.
Bowerman, B. L., O'Connell, R. T., & Orris, J. B. (2004). Essentials of business statistics (3rd ed.). New York: McGraw-Hill/Irwin.
Chen, W.-J., & Cheng, H.-Y. (2012). Factors affecting the knowledge sharing attitude of hotel service personnel. International Journal of Hospitality Management, 31(2), 468-476.
Chin, W. W. (1998). The partial least squares approach to structural equation modeling. Modern methods for business research, 295(2), 295-336.
Farr, J. L., & West, M. A. (1990). Innovation and creativity at work: Psychological and organizational strategies: John Wiley & Sons.
Gagné, M. (2009). A model of knowledge‐sharing motivation. Human Resource Management, 48(4), 571-589.
Gefen, D., Straub, D., & Boudreau, M.-C. (2000). Structural equation modeling and regression: Guidelines for research practice. Communications of the association for information systems, 4(1), 7.
Godin, G., & Kok, G. (1996). The theory of planned behavior: a review of its applications to health-related behaviors. American journal of health promotion, 11(2), 87-98.
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate data analysis (7th ed.). New Jersey: Pearson Prentice Hall.
Hooff, B., van, den t, & Ridder, J., A, De (2004). Knowledge sharing in context: the influence of organizational commitment, communication climate and CMC use on knowledge sharing. Journal of knowledge management, 8(6), 117-130.
Jafri, M. H. (2010). Organizational commitment and employee's innovative behavior: A study in retail sector. Journal of Management Research, 10(1), 62.
Kim, M.-S., & Hunter, J. E. (1993). Relationships Among Attitudes, Behavioral Intentions, and Behavior A Meta-Analysis of Past Research, Part 2. Communication research, 20(3), 331-364.
Kwon, I.-W. G., & Banks, D. W. (2004). Factors related to the organizational and professional commitment of internal auditors. Managerial Auditing Journal, 19(5), 606-622.
MOT. (2012). Tourism development stategic plan 2012-2020. Retrieved Decmber 02, 2015 from comp
MOT. (2014). Annul report on tourism statistics. Retrieved Decmber 02, 2015 from
Nayak, M. R. C., Agarwal, R., Director, J., & Noida, G. (2011). A Model of Creativity and Innovation in Organizations. International Journal of Transformations in Business Management, 1(1), 1-8.
Pajo, K., & Lee, L. (2011). Corporate-sponsored volunteering: A work design perspective. Journal of Business Ethics, 99(3), 467-482.
Pepall, L., Richards, D. J., & Norman, G. (2005). Industrial organization: contemporary theory and practice: Thomson/South-Western.
Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: a critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879.
Rosenstock, I. M., Strecher, V. J., & Becker, M. H. (1988). Social learning theory and the health belief model. Health Education & Behavior, 15(2), 175-183.
Roth, J. (2003). Enabling knowledge creation: learning from an R&D organization. Journal of knowledge management, 7(1), 32-48.
Saunders, M. N., Saunders, M., Lewis, P., & Thornhill, A. (2011). Research methods for business students (5th ed.). India: Pearson Education
Shalley, C. E., & Gilson, L. L. (2004). What leaders need to know: A review of social and contextual factors that can foster or hinder creativity. The Leadership Quarterly, 15(1), 33-53.
Taggar, S. (2002). Individual creativity and group ability to utilize individual creative resources: A multilevel model. Academy of Management journal, 45(2), 315-330.
Verquer, M. L., Beehr, T. A., & Wagner, S. H. (2003). A meta-analysis of relations between person–organization fit and work attitudes. Journal of Vocational Behavior, 63(3), 473-489.
Yousef, D. A. (2000). Organizational commitment: a mediator of the relationships of leadership behavior with job satisfaction and performance in a non-western country. Journal of Managerial Psychology, 15(1), 6-24.
Zaccaro, S. J. (2007). Trait-based perspectives of leadership. American Psychologist, 62(1), 6.