Adam, S. (2008), “Web Banking in USA”. Internet Banking and Commerce, Vol. 3, NO. 2(June).
Arasli, H., (2002),"Diagnosing whether northern Cyprus hotels are ready for TQM: an empirical analysis", Total Quality Management, Vol. 13 No. 3, pp. 347-64.
Baloglu, S., (2002),"Dimensions of customer loyalty: separating friends from well-wishers", Cornell Hotel & Restaurant Administration Quarterly, Vol. 43, pp. 47- 59.
Bennett, R., Hartel, C.E.J. and McColl- Kennedy, J.R., (2005), "Experience as a moderator of involvement and satisfaction on brand loyalty in a business-to-business setting 02- 314R", Industrial Marketing Management, Vol. 34, pp. 97-107.
Chaudhuri, A. and Holbrook, M.B., (2001), “The chain of effects from brand trust and brand affect to brand performance: the role of brand loyalty”, Journal of Marketing, Vol. 65 No. 2, pp.81-93.
Haghighat Khah, A. (2011), investigating the problems of EC expansion in Iran, Tehran, Institution of business studies and researches.
Harris, Lisa & Spence, Laura, The Ethics of eBanking, Journal of Electronic Commerce Research, VOL. 3, NO. 2, 2011.
Hashemi, M., (2008), “A review of Electronic Payment Security”, Tehran, Economic reviews and planning deputy of Ministry of Commerce.
Heikki, A. (2007), “The fourture of Banking in America: The Effect on U.S. Banking of Payment System Changes”, FDIC BANKING REVIEW. Vol. 16, No. 2.
Heydarzade, H. (2008), Loyalty to the Brand as a Tactical Model, Tadbir Magazine, Vol. 64
Hosseini, M., (2009), Electronic Banking in Iran, series of papers for global conference of Electronic and Internet cities, Kish Island, 11-13
Kahzadi, N. (2010), Electronic Banking In Iran and The World,” Series of papers for the conference of Electronic Commerce, Tehran, Business publications company.
Keller, K.L., (1998), “Strategic Brand Management: Building, Measuring, and Managing Brand Equity”, Prentice Hall, Upper Saddle River, NJ.
Matzler K., Grabner S., (2010), "Risk aversion and brand loyalty: the mediating role of brand trust and brand affect", Journal of Product & Brand Management, Vol. 17, No.3, pp. 154-162.
Meller J.J., Hansan, T. (2009), "An Empirical examination of service loyalty about E-Banking" Journal of Product & Brand Management, Vol.15, No.7, pp. 442-49.
Melnz, S.A., Celuch, K. and Goodwin, S., (2004),”The importance of brand equity to customer loyalty”, Journal of Product & Brand Management, Vol.13, No .4, pp. 217-227.
Morgan, R.P., (2000), “A consumer-oriented frameworks of brand equity and loyalty”, International Journal of Market Research, Vol. 42 No. 1 pp. 65-78.
Oliver, R.L., (1999), “Whence consumer loyalty?” Journal of Marketing, Vol. 63, Special Issue, pp. 33-44.
Punniyamoorthy, M. and Prasanna Mohan, R.M., (2007), “An empirical model for brand loyalty measurement”, Journal of Targeting, Measurement and analysis for Marketing, Vol.15, No.4, pp.222-233.
Rahmani, F.(2000), “Information Technology Infrastructure; primary concepts of information systems,” Electronic Industries
Vijayan, P. (2010), “Service Quality Evaluation of Internet Banking in Malaysia”. From: http://www.arraydey.Commerce/JIBC/0306-06.htm.